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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Analyst - Anonymous employee Toast Inc Employee Review

      1.0
      20 Sept 2017
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Looks fun, good laptop, things to learn, FOOD!, coffee and everything nice. Lot of social events

      Cons

      They except you to know everything about the company norms, procedures and work during the second week itself. Expect to forget personal life. Work is 'fun' and the PTO is a nice way to tempt you thinking there will be unlimited time off. But then, you need to request and wait for approval and later negotiate the days.

      avatar
      Toast Inc Response
      8y
      I apologize for the experience that you had at Toast. In particular, we are investing heavily to improve the on-boarding experience across the company. If you are comfortable sharing more, I'd love to connect directly. You should have my email address and I look forward to connecting. Best, Chris

      Explore other reviews about Toast Inc

      5.0
      28 May 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      8 Jun 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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