Great company culture but does not value internal candidates - Account Executive Toast Inc Employee Review

5.0
19 Oct 2023
Recommend
CEO approval
Business outlook

Pros

great culture, managers and coworker caring and genuine. Awesome benefits.

Cons

Base pay is laughable and if you want to jump into another department-good luck they prefer external candidates who can negotiate salary while internal cannot. Overworked and underpaid so many people go on leave due to burnout it's not even funny yet they do nothing to fix this. Red flag when it comes to work life balance

Explore other reviews about Toast Inc

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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