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      Toast Inc

      Engaged employer

      Toast Inc reviews

      Toast - Anonymous employee Toast Inc Employee Review

      5.0
      11 Nov 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunity for career growth, largely a meritocracy. Extremely fun events and office atmosphere, cool to be working on android and in the restaurant / food space. Extreme dedication to customer success and depending on the team very collaborative. Also top notch hackathons and new office space / fenway area is a good time.

      Cons

      Extremely fast growing company which means: - while there is consideration for work/life balance, flextime, etc it is not a 9-5 gig.. which may be a pro or a con depending on the employee. - can be chaotic at times.

      avatar
      Toast Inc Response
      9y
      Thanks for the feedback Toaster! Keep it coming either through the pulse surveys, quarterly NPS, or stop by to chat! Best, Elizabeth

      Explore other reviews about Toast Inc

      5.0
      28 May 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      8 Jun 2026
      Sales manager
      Recommend
      CEO approval
      Business outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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