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Total Quality Logistics

Engaged employer

Worst Job Experience Ever - Broker Total Quality Logistics Employee Review

1.0
11 Jan 2026
Recommend
CEO approval
Business outlook

Pros

None TQL is an awful company built on deceitful practices to employees and truckers

Cons

Do NOT accept a position here unless you want to destroy your work‑life balance, get lied to during recruiting, and ultimately get used up then dumped. TQL sells itself in recruiting as a “fast‑paced, big opportunity with uncapped commissions,” but the reality for new employees is completely different. Recruiters promise great commissions and fast career growth — but they lie through every part of the interview about pay structure, job expectations, and real advancement possibilities. Once you start, you’ll quickly find out things are designed to wear you down: Insane workload for little pay: You’re expected to make 75–100 cold calls a day, work 60+ hour weeks, and be on call 24/7 — no life after hours. Zero real support or tools: You’re told not to research leads during work hours but still must meet impossible goals, meaning you essentially work off the clock to succeed. Micromanagement and toxic culture: Management doesn’t actually lead — they just track calls, pressure you constantly, and foster hostility and competition between employees, not teamwork. Turnover is insane: Roughly 80–90% of new hires are gone within a year. Most people are let go, replaced, or burned out before they ever see meaningful commission. Commission rewards are unrealistic: The commission structure is a draw, meaning you only get your base or commission — not both, and hitting the super‑high targets required to actually earn is extremely rare. Favoritism and unfair practices: Leads and good accounts are swept up by insiders or favorites, leaving new or hardworking employees scrambling with nothing. Non‑competes and traps: You’re often stuck with a non‑compete contract that can block you from working in logistics for months after you leave, which feels like a trap given how bad the job is. No work-life balance, no respect: You’ll answer calls at 2 AM, stay late without compensation, and be expected to sacrifice your personal life just to stand still.

Explore other reviews about Total Quality Logistics

5.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

I love the flexibility and freedom of the job. It allows me to capitalize on my skills of communication and negotiation will improving them as well.

Cons

Cleaning up the mess other leave behind

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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