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Total Quality Logistics

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Total Quality Logistics (Birmingham) Review - Heavy Haul Account Rep Total Quality Logistics Employee Review

5.0
12 Jan 2026
Recommend
CEO approval
Business outlook

Pros

TQL has been the best job I've had in all of the many jobs I've come across. The environment in the office as well as the culture is unmatched. Friendly competitions has always been a plus to me. The training system is great as well. Earning potential is phenomenal if you put in the work.

Cons

I don't have many cons but there are a few things that could be different in my opinion, but there are always reasons for the way something is. -In a perfect work world, I'd love for the Account Reps to have the option to work from home maybe once or twice per week. -As an account rep, I'd love to see slightly higher percentages towards commissions, or, a higher base salary. Account reps also find opportunity for the brokers, which I know the broker is suppose to grow and maintain the account, but some of us work really hard to find opportunity in our respective modes of transportation. -I know it use to be this way before, but a bi-weekly commission check wouldn't be bas as well (I know some brokers and AR's are grandfathered in on that pay scale), but would be great.

Explore other reviews about Total Quality Logistics

5.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, Life changing opportunity, Great support staff. 40 years of sales experience between the 3 managers on the sales floor, high end class and culture.

Cons

This is not your average joe position. If you plan to be mediocre then this is not the place for you.

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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