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Total Quality Logistics

Engaged employer

Join the boys club! - Anonymous employee Total Quality Logistics Employee Review

2.0
18 Apr 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Profitable, growing company. Fun work environment, if you have to be there for all of those hours. Beautiful facilities, and the opportunity to relocate if you would like.

Cons

Their focus is so much on sales, that other departments are severely disfunctional(well, sales is too). If you are one of the 30 new hires every other week, you'll be lucky if you make it past six months, because the seasoned sales guys already own most every major account in the country. At the six month point if you are not performing they will fire you, yes with some warning, but there is not always the help to get you where you need to be. Also, if you are a male and in good standing with management, good for you! If not, keep your desk packed! Very little work life balance. They expect 60 hours a week from new hires, and you literally have to have your phone attached to you at all times, because your customers can and are encouraged to call you anytime, day or night. The level of professionalism (or lack thereof) is almost a joke. I won't comment anymore on it, because it would be wasting time. The other departments besides sales are their own mess. They completely separate HR from recruiting, making recruiters glorified salespeople. There are 30 recruiters trying to recruit in a market that is oversaturated with former TQL employees, making it very hard to find new talent that still has a positive impression of the company. Finance and IT, while important to the company, are overlooked and underpaid. I left of my own free will, once I realized that almost every other company out there was more professional, supportive, and would help me grow my career.

Explore other reviews about Total Quality Logistics

5.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity for growth in multiple areas of life. Building a book of business can be very rewarding if you stick to it. Leadership opportunities are available as well.

Cons

Time needs to be put in order to show results.

1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Frat House environment if that's what you're into.

Cons

Where do I even start.... My first week there the sales manager, whose account I was supposed to look over and be trained by, was gone for the whole week. The desk spot they put me at was next to this JBL party box, making it virtually impossible to communicate over the phone. When you're in the training phase you literally do all the work for the account manager, then you're expected to make cold calls to people that want no part in TQL. When you do get someone on the phone and make a sale, you wont be seeing any of that money. They have a commission draw set up where you have to be making a certain amount of revenue before you can make commission- thus leaving you to the measly 43k salary. These recruiters and managers SELL you a false dream, the turnover rate there is astronomical for a reason. They will hire anyone that'll learn the system, use them for labor for 6 months, cut them when they don't meet the ridiculous KPI metrics. To be actually successful here you either have to work near 60+ hours a week for YEARS waking at 4am to "snipe" accounts that have been released due to inactivity, or be handed an account by a retiring SR level manager. RUN from this company!

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