Pros
Some old timers enjoy what they do and try to help. Flexibility in terms of working from home.
Cons
The churn at this company is never-ending. Talks of layoffs year over year which leads to low morale and everyone holding their breath. This company can’t seem to figure out how to stay relevant in the marketplace. We desperately need to hire more people but the company will not do it. This leads to overworked, burnt-out employees. There is no such thing as work/life balance here. Too many employees have been here 15+ years which leads to stale thought processes and an unwillingness to change. Upper management has tried over the years to streamline end to end processes but miserably fails. A severe disconnect between upper management and employees. Always apples to oranges conversations which leads to great frustration amongst employees. Project implementations take forever because Travelport refuses to integrate three systems therefore, a waste of time and resources spent on trying to keep three systems in parity. Getting approvals for loads is as easy as a round peg in a square hole. Way too many layers and you have people that don’t even understand what it is you are trying to load into the system. Airlines are frustrated at how slow Travelport is at loading changes or implementing projects. A new CEO is in place but again, someone from inside the industry who vows change yet didn’t do any better when running a different GDS. Pay is low and bonuses are structured so that you never get 100%. Advancement in this company is virtually non-existent. Take what you learn and move on as quickly as you can. Overall airlines are moving away from the GDS model and Travelport is chasing its tail.