Degrading Employees is Key - Client Success Partner TriNet Employee Review

3.0
22 Jul 2019
Recommend
CEO approval
Business outlook

Pros

TriNet offers some fantastic benefits, and if you are lucky enough to have a people-focused manager, you can go far

Cons

Client success is a joke. We are not allowed to help our clients, the other departments do not provide assistance and are only focused on their goals, not the client needs. We are treated like dogs, even though we may have more experience and credential than the 'human capital business partners', who are allowed to provide incorrect information and give advice opposite to what actually is best practice. Being paid less than them is an additional kick in the face.

Explore other reviews about TriNet

5.0
20 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, time off, remote working, co workers

Cons

Honestly I don’t have a con

3.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

There is a path to success if you work really hard and are willing to stick it out for 3-5 years, but you must know how to play the corporate politics game and can't slip, have a little bit of luck, inherit profitable relationships, and prospect and develop new broker relationships. Benefits are good, and the director's I worked under were great people. If you're in your 20's, it's not a bad place to start your sales career and make decent money. Most deals only close if the benefits pricing is favorable, Always found the offsites and team outings fun.

Cons

Highly political environment.   Highly commoditized product. A fair amount of favoritism.  The prospecting infrastructure is horrendous and limiting for even the best hunters. Splits are the devil and cause resentment amongst sales reps. If you're over 30 and looking to build a career here, would recommend you find a different PEO as there is a 90% turnover rate with first year reps and within 3 years most new hire classes are gone. About 10-20% of sales consultants find success, and the variance of new consultants who find success is in the low single digits.  TriNet isn't exactly well positioned in the market and hasn't been for a few years.   Bad blood with clients and prospects due to decisions made a few years ago for short term business gains. The executive directors and upper management come from a different time in the business.  They found success in a completely different way and completely different market that was more beneficial. They lead with a stick and that trickles down.

2
See reviews by: Helpful|Rating|Date|All