Great environment but heavy micromanagement in call center - Inside Sales Representative Tricon Employee Review

3.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people and great environment.

Cons

Call center; essentially factory work. MICROMANAGEMENT!!!

Explore other reviews about Tricon

5.0
18 May 2026
Recommend
CEO approval
Business outlook

Pros

Take care of Employees Cares about residents

Cons

Sometimes too soft with residents

avatar
Tricon Response
4w
Thank you for taking the time to provide your thoughtful feedback and we are happy to hear you enjoyed your work experience at Tricon. At Tricon, we believe in fostering an Iconic culture that empowers and inspires, and your insights are invaluable in helping us achieve that goal. Your feedback is instrumental in our continuous journey toward excellence, and we are dedicated to making meaningful improvements based on your valuable input.
1.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

* Free lunches and occasional employee appreciation events. * Some genuinely kind and helpful coworkers. * Nice, modern office.

Cons

Cons * Poor leadership and management. * Departments often blamed one another instead of working together to solve problems. * Little to no formal training. The culture was largely “figure it out yourself.” * Employees were often held accountable for systemic issues that were outside of their control. * Favoritism and inconsistent treatment across teams. * Managers taking credit for employees’ work and contributions. * High turnover and disorganized processes that made it difficult to succeed. * The overall employee experience did not align with many of the overwhelmingly positive reviews I read online. Based on my experience, the workplace was far more chaotic and disorganized than those reviews suggested. I also found many of the company’s anonymous responses to employee feedback to feel generic and dismissive rather than genuinely addressing the concerns being raised.

See reviews by: Helpful|Rating|Date|All