Terribly fake culture - Supervisor Turo Employee Review

1.0
21 Oct 2025
Recommend
CEO approval
Business outlook

Pros

All of them are being or have been taken away. The idea of ride share similar to Air BnB is still a strong market in the future

Cons

Extremely poor upper leadership, focus is not on the business anymore but parachutes away from the company. Departments are being offshored and they are trying to do more with less qualified people. What was billed as an inclusive culture is anything but. It is almost like high school all over again with cliques within the organization. Workloads are extremely high requiring 12 hour days regularly to accomplish what needs to be completed. Pay is 25% lower than competing organizations and the stock options were pulled out from beneath us after being a carrot dangled in front of us for years. There are regular posts on LinkedIn with people posting they have left the organization, like rats from a sinking ship. Processes change monthly, if not weekly, and no meaning benchmarks are set. People wear many hats, but lack the time to define success and develop team members. There is little to no career progression and the promise of them in some departments are lip service at best. 17% of the company was laid off and a "hiring freeze" was implemented with new job posting put online the following week. How they continue to win best places to work when people are nothing but disappointed in their roles and the company is beyond me.

Explore other reviews about Turo

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Caring and supportive place to work.

Cons

The delayed IPO makes generating liquidity difficult.

2.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunity to learn complex claims, arbitration strategy, liability review, and recovery-focused decision-making.

Cons

Pay does not always align with the complexity of the work, especially when the role expands into training, reporting, cleanup, and process improvement.

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