Understaffed with no end in sight - Patient Services Manager III UNC Health Employee Review

3.0
30 May 2023
Recommend
CEO approval
Business outlook

Pros

I enjoyed everyone that I worked with, including the providers and management team.

Cons

There are not enough staff or providers, and there is no meaningful effort at UNC to increase staffing. They've made modest pay increases but it's not enough to drive up staffing levels, so the people who are left are doing the work of 2-3 people, and there is no strategy to fix it. Instead they do the worst thing they could have done - implement hiring freezes.

Explore other reviews about UNC Health

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Organization trying to do right by its patients and employees.

Cons

Newer health insurance plans not as strong

3.0
27 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The pay is good and they offer incentives for picking up shifts on other units.

Cons

Always getting floated to work other units that are short staffed.

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