Pros
There is a lot of opportunity for growth here. The pay, benefits, and bonus structure are excellent, and the team environment is one of the biggest strengths. My coworkers are awesome! Management has continued to improve during my time here and genuinely encourages professional development. They support employees who take initiative and want to expand their skills. If you are proactive, take ownership of your role, and actively pursue growth opportunities, advancement is very possible. I’ve seen multiple teammates successfully transfer or earn promotions into other departments because of their drive to improve beyond customer service.
Cons
Full time in office, I wish we had a day or two work from home option. Also, the office kitchen is always stocked with snacks and food, which is both a perk and a con. I gained weight because of all the snacks and food in the kitchen