Great Management - Customer Development Representative UniFirst Employee Review

3.0
13 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Great management who did everything in their power to help me succeed Very friendly office staff, and delivery guys Pay is very competitive for the area. Great bonus structure if you're able to get there.

Cons

Very tough industry Corporate Commission structure is very confusing at times, and the responsibilities of this position are not what I wanted out of a sales position. The CDR position, in my opinion, is more of a customer service position that has a sales quota. This position would be better for a person that has several years of experience working in a UniFirst service department role as you would only be selling to the locations active accounts.

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UniFirst Response
4y
Hi there! Thank you so much for submitting a review. We appreciate your feedback.

Explore other reviews about UniFirst

5.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, opportunities for large commission

Cons

Contractual sales, Being bought out

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UniFirst Response
2w
Thank you for your feedback. We look forward to having you continue to grow with us!
4.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Cons

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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