What a Mess - Anonymous employee UniFirst Employee Review

Thank you for your review. We know that it can be challenging when you have a lot of competitors Selling in your territory, which is why we teach our Sales Processes the way we do. Regarding contractual obligations, we are very clear in all our training that we never condone or suggest any possibility of anyone ever breaching a service agreement. Like our competitors, we meet with as many Prospects as possible every week, some current industry customers and some not, to forge new relationships with as many as possible and we definitely do not condone lowball Sales tactics. We focus on Total Cost of Ownership or annual spend, which usually ends up being MORE affordable with UniFirst due to all of the excessive ancillary charges that occur with many of our competitors. We train our employees to be transparent about these ancillary charges to further set ourselves apart from our competition. And frankly, we agree with you. The majority of your time SHOULD be spent out in the field meeting with Prospects. However, the telephone is your most valuable tool in setting a large quantity of Appointments and if you don’t have enough Appointments on the books, a Manager may have you stick around to make more dials to make the best use of your time.