Best company i've worked for - Account Manager UserTesting Employee Review

5.0
25 May 2021
Recommend
CEO approval
Business outlook

Pros

Great culture, leadership and opportunity. You are never the smartest person in the room which gives incredible opportunity to learn and develop. Continuous improvement is the company value and it definitely shows.

Cons

Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made. This is just the price of being at one of the most exciting tech growth companies.

Explore other reviews about UserTesting

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The people here are genuinely the best part. From day one, you're surrounded by smart, collaborative teammates who want to see each other succeed. Leadership is accessible and clearly invested in the company's direction. You never feel like you're working in the dark. Work-life balance is real, not just something they say in the interview. The remote flexibility is a huge plus and they actually trust you to get your work done. The mission itself is compelling, helping companies build better products through human insight is work you can feel good about.

Cons

Like any company in a growth phase, there's some change fatigue, things shift and you have to be adaptable. Cross-team communication can be inconsistent; sometimes you find out about things later than you'd like. Processes are still maturing in some areas, which can be frustrating if you thrive on structure. That said, these feel like the right problems to have for a company moving this fast.

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