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      UserTesting

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      A good place to work - Enterprise Customer Success Manager UserTesting Employee Review

      4.0
      20 Dec 2024
      Enterprise customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good people, solid compensation, market leader in their space, virtual culture, Andy was very good as CEO.

      Cons

      Private Equity Thoma Bravo company took over a couple of years ago and squeezed a lot. Good for the PE company, not great for it's employees.

      Explore other reviews about UserTesting

      5.0
      5 May 2026
      Software tester
      Recommend
      CEO approval
      Business outlook

      Pros

      Really easy to get paid and find gigs

      Cons

      Screeners can be tough sometimes

      4.0
      12 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -- Leadership transparency about what we're doing and why we're doing it; and how we are working through current market instability/uncertainty. -- Compensation & Benefits package is the best I've ever had in the past 3 decades.

      Cons

      -- Our sales team is failing us -- Still(!) working through the tech debt of the Userzoom merger

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