Tier 3 Technician - Tier III Tech V Tec Support Employee Review

Working hard pays off in pay. At the end of the day is what we all want more of! Easy atmosphere and very encouraging. Many different ways to make more money, including but not limited to incentives for doing what your suppose to be doing to begin with.

Goof off and put in minimum effort = minimum pay

I am a single mother who has always worked with computers. I applied on indeed and was contacted a day later for an interview. The interview process was quick and pleasant. I was asked several basic computer questions and i believe i answered them all correctly. I was told i would be contacted via email if i was hired with directions for training starting the following Monday. I received the email and training was through and quick. I wish it was a little longer but based off what they explained of customers calling in it was not that difficult They also taught us how to upsell security software, which i never done sales or up-sales before so the training felt very helpful as well as easy. I started taking calls and was actually easier than i expected. All the employees are very friendly as well as helpful that i have spoken too. The sales part is fairly easy, we are offering security software to customers that do not have any as well as data backup to those who need it. The bonuses and incentives are great. It makes me look forward to going to the office. Im overall enjoying my position and i am making very good money :)

I had to work during the holidays which i was not a fan of. but i understand the company is 24/7