Pros
-Relatively friendly staff -Decent bonus incentives -Decent commission potential if you're a sleazy person
Cons
The company prides itself on having "salesmen and women disguised as technicians" because that's exactly who they hire and expect to troubleshoot menial issues while piling everything complicated (or even uncomplicated) to the limited amount of higher level techs. -Hilariously low base pay for the expected tasks with zero benefits to speak of -Slave-driver mentality, more focused on lining pockets with money than helping actual customers by forcing up-sells of overpriced, so-so software to customers that don't need it and other morals-lacking practices -Force scripts down your throat in order to properly gouge the customer -Use and abuse employees for tasks without properly compensating/crediting their efforts -Hire literally anyone, from druggies & former criminals to incompetent people that don't know the first thing about basic tech -Schedule people to work on holidays (treading shaky legal ground) -A good deal of the customers were terrible for the most part and allowed to dance over their technicians -Disorganized and lacking vision and direction; future is uncertain and revenue is at the mercy of up-sells This is a dead-end job that appeals to people that desperately need one and/or don't care about abuse! You're better off working at you local McDonald's than here, like the CEO would usually threaten his technicians
