ZERO STARS. Run away from this company. - Veterinary Technician VCA Employee Review

1.0
2 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Discounts on pet care for my furry kids is the only reason I am still there. I love and respect all the dedicated people that I work with.

Cons

-Raises are few and far between and do not keep up with cost of living percentages. We do not currently make a living wage for Denver. -Managers are not qualified or trained for their positions. They are NEVER on the floor so they have no idea what is going on in their own hospital. They do have constant meetings though! -This is a large, specialty hospital but our dangerous lack of staff (word is out in town; don't even think of working here) has led to unacceptably poor patient care. - Morale has never been worse. Making suggestions for changes will just get you a "negative thinker" label; something that may eventually get you fired. I have given up hope for any positive changes. -Local, regional and territorial managers are absent. They should NEVER have allowed the downward slide that has plagued this hospital for the last 5 years. -This hospital is no longer a place that I am proud to say I work for, something myself and nearly all of the other employees previously felt passionately. It's a shame as we used to be GREAT! -The mass exodus of long-term, top notch employees is mind-boggling. If we were even paid as much as Banfield, we would not be constantly and dangerouly short-staffed.

Explore other reviews about VCA

5.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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