Mueller Pet Medical Center is a great place to work - Outpatient Technician VCA Employee Review

5.0
1 Feb 2017
Recommend
CEO approval
Business outlook

Pros

I worked here before the VCA buyout, but I hear things are very much the same policy and culture wise. I have a close friend who still works there. Some of the benefits have changed, so I've tried to reflect that in my ratings. I feel compelled to write this because everything I think about my time there, I find myself missing it! If you have a chance to work here, I definitely recommend it. It may not be the right environment for everyone, but I really loved everything about it. - Motivated, passionate coworkers - Clean, updated facility - Top-of-the-line practices and policies when it comes to patient care - Fear free approach to pet wellness - Benefits, flexible scheduling - Management wants to see people succeed and advance

Cons

- Most experienced techs will know that this environment can breed pettiness, gossip, and some immaturity. Mueller has an official "no gossip" policy, but that really doesn't stop some people. Just stay away from any unproductive complaining and you'll be fine. - This is a big, busy hospital. Not really a con, but something to be aware of if you prefer a smaller hospital.

Explore other reviews about VCA

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, working with my schedule, room to advance, good pay.

Cons

commonly understaffed like more professions

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VCA Response
4mo
It’s wonderful to hear that your time at VCA left such a meaningful impression, and we’re glad you felt connected to the work you did and the team around you. VCA remains committed to creating environments where Associates can thrive through strong hospital support, development opportunities, and comprehensive benefits that help teams deliver world-class medicine every day. Thank you for the contributions you made during your time with us.
4.0
12 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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