PCS - Patient Care Secretary VITAS Healthcare Employee Review

A very independent role, great Work-Life balance, a great way to learn the “why” behind policies, procedures, etc.

100% online training only. Lack of in-house support for specific role.

Being able to build relationships with my patients and relieve the patients and family members of the difficulties with going through end of life care.

Poor pay management between new and current staff. Unwanted overtime. Not getting reimbursed for time spent on the road before and after shifts. It is possible to be gone from your house for 12 hours and only be payed for your 8 hour shift. Milegage starts after your first visit and ends at your last visit. You will not be payed for the start of your day or for the end of the day. You only get two holidays off and you are required to pay your holiday out of what little PTO you earn. There is no encouragement to stay long term. Seniority does not benefit you in any way. Little to no useful training. You will not be trained on how to use the equipment your patients may need. There is a ridiculous amount of management for what little field staff there is. They will say that you will cover a specific territory, then be expected to cover outside of that territory. You will not have a set end time of your day. Your end of shift relief may take up to 1 hour to be able to get to you. You are often unable to commitments on shift days. Company will often make promises that are not able to be met by field staff.