RUN - Anonymous employee Vanguard Employee Review

1.0
12 Sept 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Insurance and PTO...and that’s about it

Cons

Seriously, stay away!!! -This company is nothing but toxic. When issues arise and bubbled up to direct leadership, it’s pushed under the rug like all the numerous amounts of issues this company experiences. -Everyone here is so cliquey and BEYOND PASSIVE AGGRESSIVE. Don’t even think just for one second that you have a friend here, they will turn around and talk about you behind your back. You will be so burnt out by the end esp if you’re placed on the phones. Mostly everyone is so miserable! -Had no idea what drinking the special kool aid actually meant till I worked at this place, and trust me, you will see it! -It’s sad when people are genuinely trying to get ahead in their careers and instead promotions are given to those that have absolutely no idea what they’re doing. -Completely unethical, if you’re a client lower than a flagship client, you don’t receive the same care as you would being flagship. That’s why half of these flagship representatives think they can run the place and talk to other departments the way the do and they get away with it

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3.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Awesome coworkers for young professionals. Paid licensing for a few months.

Cons

Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

4
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