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      Vanguard

      Engaged employer

      Vanguard reviews

      A great place to start, but not a great place to end - Client Representative Associate Vanguard Employee Review

      4.0
      27 Jun 2024
      Client representative associate
      Recommend
      CEO approval
      Business outlook

      Pros

      -Amazing benefits -Will pay you to only study for your licensing exams for the first 3 months -Very casual environment -Learn a lot about the financial industry -Hybrid schedule; work from home on Mondays and Fridays -Job security is incredibly high -37.5 hour weeks when it is not tax season; 40 hour week during tax season

      Cons

      -Low base pay for the industry standard -Will cut lunches to 30 or 45 minutes on busy days -Will not hang additional finra licenses even if you get them on your own dime -Highly bureaucratic in the designs of its operations. Too many cooks. -Changes to operations happen so quickly to where it seems they are made out of impulse, Sometimes for better but mostly for worse

      Explore other reviews about Vanguard

      3.0
      3 Jun 2026
      Client representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Awesome coworkers for young professionals. Paid licensing for a few months.

      Cons

      Micromanagement is out of control. Incompetent team leaders who are obsessed with power and metrics. Back to back calls, limited support, and nearly impossible effective communication between departments. Zero time to cultivate culture because you are taking calls every second of the day except for 30min/1hr lunch and two 15 minute breaks. You’re locked into your role for over a year (apprenticeship for around 60 days, then a year after promotion to associate) and your team leaders will not approve internal applications unless you are “eligible”.

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