Garbage Company - Retail Sales Associate Verizon Employee Review

1.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The medical benefits, and the vacation time of 3 weeks.

Cons

Required to cold call current customers constantly. A minimum of 30 cold calls a day, sometimes double that. These calls will never work to drive sales. Not one sale in 4 years from thousands and thousands of cold calls. Same for all my co-workers. Horrible expensive plans to sell, worthless internet, terrible coverage for 5g. Required to sell useless items constantly like the streaming and insurance. Really high quotas. Everyone is signing up for service with the competition. Lots of chargebacks (returns of new service) due to worthles 5g coverage and people never getting promo credits, and foreign useless customer service. This will make you start in the hole every month with a major deficit, on top of the outrageous quotas. The entire company is now a Woke DEI nightmare!

Explore other reviews about Verizon

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

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