Commission SUCKS!!!!!! - Solutions Specialist Verizon Employee Review

2.0
15 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The hourly pay isnt bad, but if you work in a commissioned job…..you are not there for the hourly. The 401k is good and they have great PTO (depending on if your manager ever approves it due to low staffing)

Cons

The new commission structure isnt personal. Its team commission. Meaning you can bust your butt, but if your team slacks off, you are impacted. Also, if customers dont leave you good reviews (9 or a 10) your pay is impacted. And commission is capped. So even if your entire team got all 10s on customer surveys and hit EVERY SINGLE METRIC……the highest check you could obtain is $1,800. To some that may work, but for others who worked in the beginning on 2020, thats nothing. We were all getting at least $3k individually.

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Verizon Response
5y
Thank you for taking the time to share your experience with us. At Verizon, our goal is to make it easy for customers to do business with us by listening, anticipating, and responding to their needs, all while selling with integrity. We keep our commitments to each other and our customers, and we go to great lengths in order to promote a culture of respect and trust. Improving our employee experience is of utmost importance to us, so we appreciate you taking the time to share your feedback with us.

Explore other reviews about Verizon

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

The sheer volume of data, infrastructure, and budget allows you to build and run initiatives that you simply cannot replicate at smaller companies. While being here, we have had to solve complex, high-impact problems with strong results, the resources are absolutely here. The frontline teams and mid-level leaders (at least mine) are deeply knowledgeable technical experts who genuinely care about protecting and enabling the business. Leading people of this caliber makes cascading a vision highly rewarding, as the execution capability is top-tier. We are always striving to make the company better without compromising integrity.

Cons

Moving large initiatives or projects through a matrixed organization like Verizon requires an exhausting amount of red tape - no matter how much they want to claim otherwise. Decisions that should take days can take weeks or months due to the endless layers of alignment and stakeholder sign-offs required. This is further complicated as the company undergoes regular structural shifts, reorgs, and "strategy pivots". As a leader, a significant portion of your energy will be spent managing team fatigue and keeping folks steady through constant organizational "evolutions."

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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