Don't come here if you want to be listened to... - Fraud Operations Specialist Verizon Employee Review

2.0
26 Aug 2008
Recommend
CEO approval
Business outlook

Pros

Massive company so you can get in and move around as long as you are careful.

Cons

Understaffing in nearly every area leads to people being overworked and unfairly blamed when things go wrong. There is also a near complete failure to distribute product information to the wider business and a few individuals that seem to be keen to lie to further their positions. This is not a place for the faint-hearted. Bring your thickest skin along to do best here and learn how to fill in the grievance forms early on.

Explore other reviews about Verizon

5.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Love the company. Great culture. Flexible work balance life.

Cons

Went from remote to in-office 3 days a week.

4.0
26 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Compensation is competitive but you will work very hard for it. Culture is excellent and exhibited and practiced from the top down. Benefits are excellent and cost reasonable. 401k match and profit sharing. Lots of training and professional development opportunities. Can advance if you're willing to relocate.

Cons

Company is trying to transform into what it wants to be beyond a wireless carrier (cloud?, security?, telematics?, wholesaler?, etc) and is struggling with a vision, resources, and org structure to make it a reality. Several re-organizations over last few years so job security has frequently been a question. Often delayed response to competitors caused by management's concern that acting would result in not meeting Wall Street expectations. Not the "happiest" place to work because no result is ever good enough and successes aren't celebrated because the focus is always on the next weekly/monthly/quarterly goal.

531
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