Not Recommended - Back of House Team Member Via 313 Employee Review

1.0
25 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Generally fun and laid back atmosphere, likable coworkers Easy job to get if you’re struggling to find something

Cons

Low pay. Management has more incentive to hire someone off the street than to give established workers raises. No room to move up. Higher management will bring in family members or outsiders before promoting from within. Toxic relationship between upper management and workers. They make empty promises with no intention of following through and will smile to your face as they lie to you. Unsafe working conditions. Average 90-100 degrees in the kitchen in the summer. Fixing this would cost them money they would rather pad their salaries with. Food waste. They sometimes advertise on job ads that they offer free food. This is true for workers who are designated as “trainers” who get a gift card for food. Otherwise they throw extra food away rather than allow their workers to eat it. This company was bought out by an investment firm who has a laser focus on cutting costs and increasing profit so that they can turn around and hopefully sell the company for profit. They are not investing in the long term. Their last concern is the physical, mental or economic wellbeing of their employees.

Explore other reviews about Via 313

5.0
23 Jan 2026
Recommend
CEO approval
Business outlook

Pros

great culture, flexible to work with

Cons

I don't have any cons here

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Via 313 Response
3mo
Thank you for the kind words and for being part of the Via 313 team! We’re so glad to hear you’ve had a great experience with the culture and flexibility, creating an environment where our teams feel supported is something we care deeply about. We appreciate everything you bring to the restaurant and are grateful to have you as part of the Via Crew!
1.0
24 Feb 2026
Recommend
CEO approval
Business outlook

Pros

-great staff culture -healthcare benefits

Cons

-no bonus plan for entry-level -promise growth but just used and never compensated -questionable leadership, decision decisions including how HR handled situations (yikes!) -ever since acquired by savory management LLC upper leadership has their priorities mixed up, focusing more on staff issues that are nonexistence rather than food safety and health issues that should have been focused on. Whole company felt like a money grab focusing on the new next special and throwing money at the next big thing rather than focusing on things that counted like food, quality, consistency, etc..

avatar
Via 313 Response
3mo
Thank you for taking the time to share your experience and for being part of the Via 313 team. We truly appreciate the feedback and the role you played in our restaurants. We’re glad to hear you experienced a strong staff culture, our people are at the heart of everything we do. We also hear your concerns around leadership, growth opportunities, and company direction. As we’ve grown, we’ve continued learning and evolving, and feedback like yours helps us reflect on how we support our teams and communicate more clearly. Our goal remains the same: great food, strong teams, and a workplace where people can grow and feel proud of what they do. We appreciate your time with Via 313 and wish you the best moving forward.
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