Ineffective Leadership and Lack of Basic Human Empathy - Senior Solution Architect Vicasso Employee Review

1.0
25 Oct 2022
Recommend
CEO approval
Business outlook

Pros

That I found out how bad this company was to work for early on in my tenure, and was able to quickly pivot into another Role shortly thereafter. That I was able to help other people impacted by the terrible decisions made at this company.

Cons

About a month into my tenure, accounting irregularities were identified by the leadership team, and layoffs were announced. These accounting irregularities were not verified by an independent, third-party accounting firm. The decision to make these layoffs came when the business impacted was supposed to be showing steady growth YOY, but were told that they were severely in the red. This company is run by a Founder and Leadership team who is incompetent at best, and heartless at worst. Vicasso leadership showed no empathy or basic human decency for their impacted employees during the transition. Layoffs happen, and while they’re terrible, there’s a human element for how to handle them. None of that was observed by Vicasso. At an all-staff meeting to communicate the announcement, this was the second topic, with the first being a discussion of how a recent trade show went and some of the outcomes from it. Employees subject to the layoff were forced to sit through a PowerPoint deck of photos about how the company did at the trade show and messaging they shared at the conference. After the announcement was made to all-staff, the call abruptly ended and all impacted employees were instructed to join a different line. No severance is being offered to anyone impacted by the layoff. Post layoff announcement messaging included lack of communication to customers for almost two weeks, and no information for employees such as how to return equipment, etc. No severance was given to impacted employees, and it is still up in the air as to whether earned bonuses will be paid out. Customers were left in the lurch, with no explanation other then "I'm sorry..." for how we could help them moving forward. If you are considering a career opportunity here, please consider the leadership team’s hubris and way they treat their employees. I can only hope that this review gives you pause for considering a career with a company that has no cause for concern over how they impact employee’s lives, their families, and their careers.

Explore other reviews about Vicasso

5.0
19 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Love the people I'm working with, they are so helpful and knowledgeable. Flexible working environment, generous benefits package, summer Fridays, soft close around the holidays, everyone has each other's back.

Cons

personal growth may be limited

avatar
Vicasso Response
11mo
Thanks for taking the time to share more about your experience here. Regarding personal growth, your manager and the People and Culture team are here to support you through your career journey. Please let us know how we can do that.
5.0
17 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Flexible work schedule (I'm a working parent, so this matters to me) -Autonomy in how I work -Empathetic leadership team -Amazing colleagues - smart, fun, reliable -Regular business and all staff updates -Lunches together when we are in the office -Good values that we focus on each week, the Vicasso Way

Cons

-Smaller companies come with benefits and challenges - wearing multiple hats provides variety; however, it can also impact what to focus on (prioritization) at times

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Vicasso Response
11mo
Thank you for sharing your feedback here. We take employee satisfaction seriously, and it's reassuring to see that you're having an enjoyable and positive experience as a working parent at Vicasso.
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