Good benefits but challenging management expectations - Customer Experience Lead Victoria's Secret Employee Review

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Discount/Gratis PTO Bonuses (based off store performance, amount varies based off level of management)

Cons

Hard to get raises Higher ups have expectations w/o supporting/properly developing (varies by location) Can be stressful (important that all management is on the same page and contribute)

Explore other reviews about Victoria's Secret

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Environment in the DC, people, discount, job security

Cons

Slow moving technology, low vertical movement up due to job security

2.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Discount, fun customers, good perks and products

Cons

Payroll varied dramatically week to week making it difficult to keep quality staff. We would hire part time associates to work 5-15 hours a week, which may not even get that much a week and then the very next week they would be asked to work full time hours due to floorsets, events, etc

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