Working for WEX as a CS - Customer Service Representative WEX Employee Review

4.0
29 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Good benefits, most customers friendly, good support, bonuses quarterly

Cons

Lots to have to remember, Back to back calls during the day, calls graded

Explore other reviews about WEX

5.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits work life balance

Cons

very good work but less ai

1
4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good growth opportunities internally Decent Benefits

Cons

Constant "fires" Cost savings efforts for many years Increasing concerns from investors and board in the news

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