best place to work - Sales Assistant WHSmith Employee Review

5.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

The working environment is so good , managers are so friendly.

Cons

A bit long-standing hours, need to stand for 8 hours

Explore other reviews about WHSmith

5.0
30 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Management and communication skills and training

Cons

Hours no set schedule last minute changes

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WHSmith Response
1y
Thank you for your review. We are glad to hear that you enjoy working for your manager and that they are effective in communicating and issuing training. As for your comments around hours, we always try to make sure that these are scheduled in plenty of time for our employees. If you have any feedback around your rota we'd love for you to feedback to us and reach out.
1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Opportunity to create vendor relationships

Cons

Toxic workplace culture with low morale and limited support from leadership. Leadership direction frequently changed, creating inconsistent priorities and unclear expectations. Very heavy focus on vendor funding which overshadowed most other merchandising responsibilities

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