Great for some frustrating for others. - Pension Benefits Analyst WTW Employee Review

4.0
6 Sept 2018
Recommend
CEO approval
Business outlook

Pros

Great work environment, heavy focus on working as a team Great first job since you get exposure to many different types of work that looks good on a resume Opportunities are given to those who work hard Can dictate your own career path to some extent You begin immediately on a client - your training is specific to what you will actually be doing Periodic fun events and free food

Cons

Raises will always be a percentage of what you currently make (roughly 0-10%) regardless of promotions. This was a significant reason for many of my peers departure from the company. Your experience is greatly determined by your client team. You begin immediately on a client. There is training, but oftentimes you are expected to learn from your teammates (who can range from great trainers to very poor) until you can be put in a large group training

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WTW Response
7y
Thank you for recognizing our culture of collaboration and meritocracy – we believe that when our colleagues are at their best, they’ll do the best for our clients and be rewarded for their contributions in return. Your feedback is essential to us as we look for ways to improve our colleagues' experiences. Thank you for taking the time to share your thoughts.

Explore other reviews about WTW

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wonderful, intelligent colleagues, very collaborative, interesting work, lots of opportunity to move around the org

Cons

Risk averse so it’s slower to invest; penny wise but often pound foolish

2.0
28 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Work is challenging - Benchmarking and survey data provides value - Can build a large network across employers, vendors and carriers

Cons

- "Merit" or annual pay increases are often less than annual Federal cost of living adjustments to address inflation. I have earned less every year I remain at WTW. - If promoted, raise is combined with "merit" and dilutes both amounts. I've never heard of one person being satisfied with merit + promotion salary increase. If anything, this is the final trigger to seek employment elsewhere. - High billable rates paired with higher execution/client satisfaction expectations yet overall pay/comp don't reflect it. Internal systems and process distract from productivity and impact. - Limited to no investment in training and development outside of internal webinars - Always hear "our people are the difference" yet it doesn't feel like that when it comes to total comp, professional development, and systems/tools that make sense - After 7 years, burnout is high amongst colleagues and I personally can't imagine many more anniversaries. Many high-performing, valued colleagues have left in last 12 months

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