Wouldn't recommend - Customer Service Assistant Waitrose Employee Review

2.0
17 Apr 2017
Recommend
CEO approval
Business outlook

Pros

Good benefits, good people to work with, decent staff night outs and that is the only good thing about the company.

Cons

Far too many managers, unfair treatment of staff - some staff can get away with anything while other staff can't do anything right. The managers are very cliquey. Short staffed so constantly missing breaks and having to work unpaid overtime. Not getting holidays but managers always get there's. Some of the customers are very demanding and have no manners. The managers have there favourites which is noticeable even to customers( I have had a customer comment twice about the favouritism and lack of work done by managers)

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5.0
28 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
18 Nov 2024
Recommend
CEO approval
Business outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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