Not Bad, But Nowhere Near Good - Customer Service Associate Wawa Employee Review

2.0
26 Nov 2011
Recommend
CEO approval
Business outlook

Pros

-Free beverages. -Good Pay (part time). -Co-Workers are OK -Flexible Time Off and Scheduling -The Corporation itself cares about employees

Cons

-Customers were RUDE at my location. -Managers don't care about employees. -Preferential Treatment by Management. -Work is monotonous. -Management does nothing to stop harassful customers towards Associates. -NO BREAKS GIVEN. During the morning shifts, people get a half hour break. During the night shift, we're lucky enough to get dinner. -Work environment disgusting.

Explore other reviews about Wawa

5.0
1 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours to accommodate school schedule

Cons

Often understaffed during busy hours

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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