Wawa needs to value it's employees as much as it does it's customers. - Customer Service Associate Wawa Employee Review

2.0
23 Dec 2016
Recommend
CEO approval
Business outlook

Pros

Some great and fun co-workers who have become wonderful friends. Some great members in management who work alongside their employees.

Cons

Not enough pay for the amount of work that's expected. The more you do the more they expect of you. Little or no breaks at all during 8 or 9 hour shifts. Younger employees and members in management stand around and talk while the older employees do all of the work. Constant turnover and firings. Younger employees get moved up too management with little or no experience and are then expected to be trained by the longtime and older employees who are paid less than they are. Customers are allowed to scream at employees while management just stands there and does nothing.

Explore other reviews about Wawa

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very great environment and food

Cons

I have no cons for Wawa

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

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