Terrible Management - Customer Sales Associate Wawa Employee Review

1.0
7 Jun 2024
Recommend
CEO approval
Business outlook

Pros

The only pro is the pay and even that’s in the air because my offer was changed after I accepted it and decreased by a full dollar.

Cons

The management is god awful. Imagine bringing awareness to being offered cocaine by a team lead, telling management, and the associate just gets transferred to another store where they get fired for theft. Imagine being criticized for your work performance that is directly impacted by the management who would spend more time holding up a wall and ensuring they’re off work on time while a regular CSA is forced to stay an extra 30 minutes past their shift because the Food and Beverage manager felt it wasn’t their responsibility to make sure someone was replacing the previous shift. Imagine working in a food establishment that it hyper critical of associate cleanliness but when a manager makes beverage for her husband with no gloves and without washing her hands. Imagine having your grievances completely ignored as associates steal food and eat in the back of the house. General managers spend more time doing things outside the store and work less than half of the hours they are required to make up for their salary. Employees that refused to treat a trans coworker with respect and refused to refer to her as anything other than a man because. Just an overall awful work environment.

Explore other reviews about Wawa

5.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good and fun environment to work in

Cons

Not always that busy, boring

4.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a supervisor you can control the work environment to the best of your ability to make the store a great place to be for customers/coworkers. Pay is at a decent starting level for the position.

Cons

Basic Associates only accrue PTO creating issues with Work/Life balance unless you've made it a long time without needing to take a day. Attendance Point System is unforgiving without readily available PTO. As management differs between stores experiences may vary.

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