CSS job is a lot , but doable - Customer Service Supervisor Wawa Employee Review

3.0
3 Jul 2025
Recommend
CEO approval
Business outlook

Pros

You do many different things throughout your shift. Company treats you well for the most part. Overtime usually available.

Cons

Trying to juggle cycle counts with running shift usually short staffed. Certain locations have bad clientele. Can be extremely hectic sometimes to the point of exhaustion

Explore other reviews about Wawa

5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and good benefits

Cons

Micromanagement and long hours always

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic health and customer service standards If you have a good management team, everything goes smoothly and even when it doesn't they help you handle it If you negotiate pay before being officially hired, they are willing to negotiate Opportunity for growth Affordable benefits that are actually good

Cons

A LOT is expected from you, and if you don't negotiate for higher pay before being hired, or at the time of promotion, it can feel like you're being underpaid for sure. Just because you are on the same level as someone else, doesn't necessarily mean you will receive the same pay rate

See reviews by: Helpful|Rating|Date|All