Company doesn’t care about you - Customer Service Representative Wawanesa Insurance Employee Review

1.0
27 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Benefits , 401K, Paid time off, profit sharing

Cons

Quality monitoring - demeaning; nitpicking at the dumbest things to score you down; their way of preventing you from getting a merit so they can pass it to the supervisors and managers Favoritism - if the department manager, division supervisor and leaders like you you’ll keep getting promoted especially in CSR department Nepotism - spouse of QA manager gets promoted from claims agent to customer support supervisor Over the top micromanaging - bullies; work here and your health will suffer

Explore other reviews about Wawanesa Insurance

5.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

No complaints for this position

3.0
3 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Great learning experience. Can transfer to other departments.

Cons

Short time between calls. Metrics

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