Work For A Company That's Transparent And Truly Invested In You - Sales Development Workato Employee Review

1.0
20 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Majority of people at Workato are hard working individuals and always willing to help. The product is a leader in the iPaaS space, and I don't see that changing soon. In full transparency, this company should get a 5 star rating for the people that you get to work with here but leadership is the reason its a 1 star.

Cons

The cons of Workato all stem from leadership. They preach being humble but openly display their ego for the team to see. They let ego and office politics drive all his business decisions, including ignoring any feedback from the team. Workato also sells a product that creates alignment across teams, yet the team has very little alignment or even an idea of what other teams are doing. Marketing and sales don't talk, sales and product rarely connect on what customers are saying and the outbound team was moved to a an office in SF (to benefit certain leadership) even though many of those individuals lived near the headquarters in San Mateo. The lack of transparency, care, and leadership for the outbound team has caused 40% of the original team to quit. Growth is non-existent at the company, and its become a running joke to put in your two weeks to get the promotion they guaranteed month over month. To manipulate/alter this idea they give individuals title promotions (team lead, Inbound manager, revops) while making it clear its a title change and nothing more as the function of the role is the exact same. Even though these employees are the foundation of the company's success and growth, leadership still believes these employees are lucky to work for them, not that leadership is lucky to have such hard working individuals. When a company gets to a stage where individuals are thinking about leaving within their first few months, and end up leaving by a year, its a clear sign that there's a problem. If you're considering Workato, do your due diligence and research. Reach out to individuals on linkedin that work for the team, or individuals that left the company as they will give you an honest response (Don't just take what they tell you). Maybe look into competitors like Tray.io as they are booming and hiring too. Speaking from experience you don't want to work for leadership whom takes credit for what you achieve, whom manipulates employees through tactics like "As Your Friend/We think this would be best for your career", or whom tells you everything you want to hear but will only execute on what's best for them. Time is pivotal to your career and you don't want to waste a minute where you're not valued for what your bring, only for what they want you to do.

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Workato Response
5y
I'm really sorry to hear about your experience at Workato and I appreciate your candor. Workato is a growing, dynamic organization striving to create a great working environment for everyone. It is employee feedback that enables us to continually improve. We encourage everyone to share feedback with their managers and to escalate feedback to the executive team or me if this is more comfortable. While I wish we could have addressed your concerns in your time at Workato, your feedback will benefit the team here as we scale. Thank you for investing the time to share this with us.

Explore other reviews about Workato

5.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

They make a great product, and the whole team is really awesome

Cons

Didnt find it at all

2.0
26 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility and abundance of PTO, great benefits with healthcare

Cons

Great product. Harder place to grow. I came in sharp, curious, and ready to build. I left with a clearer understanding of how culture dismantles talent and silences the pattern. The problem is what happens to people who show up with original thinking and the audacity to say so out loud. There's an unspoken system of mirror the room and you move forward. Challenge it and you become a friction point. It's not malicious but it is the water everyone's swimming in. Those who pattern-match to whoever has influence get rewarded. Those who bring a competing perspective, even if it could be a better one, tend to find themselves hushed and edged toward the exit. The mimic wins. The builder gets tired and broken. Ask most managers and directors where the organization is headed and why, and you'll get a polished reframe of the last all-hands. This layer as a whole lacks the strategic muscle you'd expect at this stage of the company. What you get instead is change for change's sake. Reorgs, pivots, renamed initiatives, new frameworks layered over old ones that never fully landed. The pace feels like momentum but it isn't. Every quarter brings a new energy, a new priority, a new Zoom call with a deck that makes it all sound like a breakthrough. Six weeks later no one can find the follow-through. Adoption doesn't happen because nothing stays still long enough to stick. If you're early career and want exposure to a fast-moving SaaS environment, there's something here. If you're a senior operator who wants strategic coherence to do the real work, go in with your eyes open. The chaos isn't a phase, its definitely manufactured as the culture.

6
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Workato Response
2mo
Thank you for taking the time to share your perspective. We’re glad you recognized the flexibility, benefits, and strength of the product. Those are important parts of the experience we aim to deliver. We also want to address the themes you raised. We operate in a fast-moving environment, and that pace can create tension between driving change and maintaining consistency. That energy enables innovation and growth, but it can feel disruptive depending on what individuals are looking for in their role and stage of career. Creating space for different viewpoints, and ensuring those perspectives translate into impact, is something we continue to work on. We expect our leaders to challenge thinking, not simply reinforce it, and consistency here matters. On strategy and direction, we are intentional about evolving as the company scales. That can mean refining priorities and approaches, with the expectation that these changes lead to clearer focus and stronger outcomes over time. We appreciate you sharing your experience. It provides useful perspective as we continue to grow and strengthen how we operate. - Workato's Glassdoor Team
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