Pros
The hours are good, if you're not a morning person -- 1 to 9 P.M. Wage is better than most jobs that will hire anyone.
Cons
Working America lures you in with promises of a good, stable, union job, with great benefits. Once you get there, you quickly discover that almost nobody has been with the organization for long enough to actually get benefits. This is because they have the job rigged, so that everyone except management will quickly be fired for not reaching quotas. Employee voices are not considered, and the union contract affords you no actual protection. These are not simply the words of a disgruntled employee who could not handle the job -- it is literally true that NO ONE was able to stay with the organization, except for management. Honest managers even admit that this is indeed how their system works.