Xln review - Customer Service Representative XLN Employee Review

2.0
13 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Great people within my team, collaborative environment.

Cons

management does not care about employee, there is a culture of bullying in the company and HR IS COMPLETELY POWERLESS AND THUS USELESS TO HANDLE MANAGEMENT.

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XLN Response
7y
Hi there, Thanks for your feedback. So disappointed to hear about your negative experiences. We have a lot of happy people here and really do care about our employees, so I hate to hear this. Given the seriousness of what you’ve suggested, it really would help if you’d be willing to give me some more detailed feedback, completely confidentially. I value feedback greatly and this way, I can try to get a better understanding of what happened and look into how we can move forward. So if possible, please email me at S.Zahid@telecom-service.co.uk. I’d really appreciate it. Thanks for taking the time to leave a review. Best wishes, Shamilla

Explore other reviews about XLN

4.0
24 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Good staff, easy promotion, office perks - like PS5 and pool table

Cons

Cut throat, long hours, lots of calls, not a lot of training

2.0
24 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Definitely a work hard, play hard sort of environment

Cons

Lots of politics unfortunately, and high staff turnover at the time, which made it hard to build proper workplace connections and relationships

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