One of the best roles I have had but a shame it's management isn't good - Anonymous employee Xero Employee Review

4.0
7 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The first team I was in was one of the best teams I have ever experienced! Positive culture, great drive and more! - Got to work on some great work and learn lots about our users and felt like i was making impact - Lots of social opportunities if you make the time and effort for it - Processes were great to help me become better in my role and was always open to new ideas

Cons

- Management where I was was a mess. I had 6 managers in the 3.5 years I was there which is ridiculous to me! This meant I grew a lot personally and professionally but had no one in my court to help me grow up in seniority as they all had been removed or not around for long - My last manager was bias, refused to offer support when I needed it and kept putting me down on my achievements - The second team I was in made no progress to ship work out whatsoever and everything was being cancelled/paused which was demotivating - There is a culture of putting people into the "not good enough" box which is de-humanising and insulting to those who do still work hard

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

3
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