High Turnover all the way around - Anonymous employee Xero Employee Review

I'm glad you liked the office and I am sorry that your experience at Xero was less than positive. As a fast growing company we take feedback seriously and will make changes to improve our environment and people experience as necessary. Around 35% of hires come from internal referrals and we believe this is a positive endorsement of our values and culture. Our hiring process is rigorous involving people at different levels and requiring multiple layers of approval. We foster a performance driven culture with reward reflecting strong performance. We have introduced a continuous feedback tool and engagement tracking so we can understand what is working well and not so well and take immediate real time corrective action to ensure Xero stays a great place to work for our teams. We monitor any turnover and run exit surveys to ensure any issues are quickly identified and managed.