Lots of potential! - Product Manager Xero Employee Review

3.0
18 Feb 2018
Recommend
CEO approval
Business outlook

Pros

Great work environment in SF and the PX/HR team really tries hard to make it a fun place to work.

Cons

Managers are untrained and don’t know how to really motivate and support their teams. The SF office also feels more like a satellite office and needs to feel important. Employee goals are pretty non-existent and don’t tie to overall company goals so your job can feel disconnected to what’s important at HQ. Middle management is not inspiring and their attempts to motivate can sometimes feel fake. So much turnover happened in SF in 2017, which really impacted morale.

avatar
Xero Response
8y
Thank you for your candid review of your experience working at Xero. As we continue to grow in the Americas, the San Francisco office remains an integral part of our US team, but we understand your concerns. We’re doing a lot in 2018 to boost culture, as well as our manager training in all US offices. We think this will have a positive impact on morale in the SF office! -Julie (Director of People Operations)

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
3.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Impressive onboarding for new hires. Benefits incomparable to other organizations.

Cons

Pay not sustainable AI introduction caused layoffs for department No room for growth as other continents had priority instead of US candidates.

See reviews by: Helpful|Rating|Date|All