Product Team - Anonymous employee Xero Employee Review

3.0
20 Feb 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

the people are smart, anyone who has been here for more than 2 years is considered to have a lifetime of institutional knowledge, great work life balance, interesting and complex product

Cons

there is no documented roadmap or strategy, the regional products are not in sync, the US product was severely under scoped, it's difficult to understand why certain work efforts/resources are allocated they way they are, there are serious employee retention issues, it's 90% male

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

3
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