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      Xero

      Engaged employer

      Xero reviews

      If you promote everyone to be a manager, who is left to do the work? - Curriculum Specialist Xero Employee Review

      2.0
      4 Apr 2018
      Curriculum specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great, and I mean *fantastic* customers, which makes Xero. If you’re in the right team, collaboration and mutual respect is there and makes it a great, positive and productive working environment.

      Cons

      In my 2.5 years at Xero I saw a lot of structural change, which was always fine, because in the US we were trying (and they still are) to find footing in the market. But put a hold on layoffs, there are so many great people who were forced out... when they can’t performance review you out they make up something. It was sad to see such a negative change in working environment in the last year or so. The #human became a bunch of baloney and that’s sad, because for me at least, it was one of the best traits about Xero.

      avatar
      Xero Response
      8y
      Thank you for taking the time to share your perspective on working at Xero. Promotions represent great opportunities for people to learn new skills, and stretch themselves. Sometimes this learning process can be frustrating and it's an important part of the process. Any "layoffs" have been the unfortunate result of shifting our business strategy to match the needs of our customers. In every case, each person received generous support to make a smooth transition. That is one way we live our #human value in even the decisions we have to make are tough. -Julie (Director of People Operations)

      Explore other reviews about Xero

      5.0
      24 Apr 2026
      Partner consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture and solid benefits

      Cons

      Could be a bit chaotic at times

      1
      1.0
      30 Jun 2026
      Marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Xero has a great product and a lot of very passionate employees who work very hard for their customers.

      Cons

      The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

      3
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