poor culture - Anonymous employee Xero Employee Review

1.0
18 Nov 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

location and views of the bay

Cons

poor upper management does not attract talent in executive positions high turn over people are overall unhappy

avatar
Xero Response
10y
I am sorry that your experience at Xero has been less than #Beautiful. We are always open to hearing feedback and addressing real issues that exist. We all play a part in the culture and community we build at Xero. I would encourage you to reach out and share more specific details with HR or our US President, Russ - we will always take time to listen to your concerns.

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

See reviews by: Helpful|Rating|Date|All