Great when busy, terrible when slow - Licensed Massage Therapist XpresSpa Employee Review

1.0
10 Sept 2020
Recommend
CEO approval
Business outlook

Pros

When its busy you can make lots of money. They offer health insurance too.

Cons

When it is slow, you make no money and management team expects you to do their work for them. Pick up inventory, sort it, and count down the money. Also overly competitive line system for employees. No opportunity for advancement

Explore other reviews about XpresSpa

5.0
27 May 2024
Recommend
CEO approval
Business outlook

Pros

Fast paced, always busy, great pay meet people from all over the world

Cons

Fast paced, no time off during blackout period we have to find coverage, TSA takes 15 minutes most days medical insurance cost 328 month,

1.0
2 Nov 2025
Recommend
CEO approval
Business outlook

Pros

downtime - Got my steps in 10000 more if I miss the bus or if its full. - marketing. Talked to alot of people - was able to listen to my audio books. - perfected my selective hearing - 8am meetings on mind blowing techniques on becoming the best therapist/sales - trauma-bonding with other therapist - Dont have to do laundry - simple work

Cons

lots of standing around, not allowed to sit - micromanagement - cameras - airport traffic - checking to have correct amount of payment -dust everywhere everyday -laundry smells, especially if they forget to pick it up. - constantly running out of supplies. Towels, lotion, face cradle, etc - no benefits. No dental - difficult to request time off, you have to find a replacement - under loud speaker - No HR - Told to smile more - no opportunities to move up - no reimbursement for any kind of CE, renewals or meetings on your days off - family emergencies are asked to be proven with death certificate or hospital admission papers - Belittling comments Etc

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