XpresSpa Licensed Massage Therapist reviews

2.1

19% would recommend to a friend

(27 total reviews)

DOUG SATZMAN

Not enough data to show CEO approval

18% positive business outlook

Licensed Massage Therapist employees have rated XpresSpa with 2.1 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Licensed Massage Therapist professionals have an average working experience there. XpresSpa is rated 42% below average by Licensed Massage Therapist professionals compared to other employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

27 reviews
2.0
17 Dec 2025
Recommend
CEO approval
Business outlook

Pros

management or lack of there of, no incentives to retain staff, complicated parking and getting into the airport

Cons

Poor management. No incentives to retain staff or acquire any new skills such as CEUs etc.

1.0
2 Nov 2025
Recommend
CEO approval
Business outlook

Pros

downtime - Got my steps in 10000 more if I miss the bus or if its full. - marketing. Talked to alot of people - was able to listen to my audio books. - perfected my selective hearing - 8am meetings on mind blowing techniques on becoming the best therapist/sales - trauma-bonding with other therapist - Dont have to do laundry - simple work

Cons

lots of standing around, not allowed to sit - micromanagement - cameras - airport traffic - checking to have correct amount of payment -dust everywhere everyday -laundry smells, especially if they forget to pick it up. - constantly running out of supplies. Towels, lotion, face cradle, etc - no benefits. No dental - difficult to request time off, you have to find a replacement - under loud speaker - No HR - Told to smile more - no opportunities to move up - no reimbursement for any kind of CE, renewals or meetings on your days off - family emergencies are asked to be proven with death certificate or hospital admission papers - Belittling comments Etc

1.0
7 May 2025
Recommend
CEO approval
Business outlook

Pros

I cannot think of a single kind word to say about this place:

Cons

Only started working here because they offered an hourly wage. They didn’t even give the staff a full 8hrs a day. Then they started cutting hours until we were at the bare minimum of 30. Expecting the most of their employees while doing the least. Job also advertised competitive PTO and Sick leave, but would get angry if you asked to use your vacation and would write you up for using sick leave. They wouldn’t even let you access your 401k. If you’re thinking about working here, run fast and run far. You’ll make more money working at a Taco Bell.

Viewing 1 - 3 of 27 Reviews

Glassdoor has 216 XpresSpa reviews submitted anonymously by XpresSpa employees. Read employee reviews and ratings on Glassdoor to decide if XpresSpa is right for you.