"Slave House," is an understatement! - SPA Coordinator XpresSpa Employee Review

1.0
21 Apr 2014
Recommend
CEO approval
Business outlook

Pros

I had great coworkers that I will dearly miss . . .

Cons

This is by far the worst company that I have EVER worked for! No pay increases-it doesn't matter how long you've been there Absolutely no growth opportunities! Upper management has no idea what goes on, on the spa level-I had been there two years and finally a CEO came to town with this BS of a benefits presentation. The manager they did have in place basically ran the spa into the ground and a huge amount of our staff quit, which left us working 50+ hours per week!. There is too much turn over on every level of the company. Way too much of, "the right hand not knowing what the left hand is doing," and this is why the spa is crumbling! I am anticipating the day that I hear that XpresSpa has been closed! They do not know how to treat their employees and they are horrid at running a company!!! I am honestly praying that the world is soon rid of XresSpa >:-/

Explore other reviews about XpresSpa

5.0
27 May 2024
Recommend
CEO approval
Business outlook

Pros

Fast paced, always busy, great pay meet people from all over the world

Cons

Fast paced, no time off during blackout period we have to find coverage, TSA takes 15 minutes most days medical insurance cost 328 month,

1.0
2 Nov 2025
Recommend
CEO approval
Business outlook

Pros

downtime - Got my steps in 10000 more if I miss the bus or if its full. - marketing. Talked to alot of people - was able to listen to my audio books. - perfected my selective hearing - 8am meetings on mind blowing techniques on becoming the best therapist/sales - trauma-bonding with other therapist - Dont have to do laundry - simple work

Cons

lots of standing around, not allowed to sit - micromanagement - cameras - airport traffic - checking to have correct amount of payment -dust everywhere everyday -laundry smells, especially if they forget to pick it up. - constantly running out of supplies. Towels, lotion, face cradle, etc - no benefits. No dental - difficult to request time off, you have to find a replacement - under loud speaker - No HR - Told to smile more - no opportunities to move up - no reimbursement for any kind of CE, renewals or meetings on your days off - family emergencies are asked to be proven with death certificate or hospital admission papers - Belittling comments Etc

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